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PLEASE FOLLOW THESE INSTRUCTIONS TO CREATE A SUPPORT TICKET

  • If you are a registered user and can login, Please login to create support ticket online.

  • If you are a registered user but cannot login, Please send an email to support@greenpay.com from your registered email id .

  • If not, Please send an email to support@greenpay.com from your email id.

Once a successful support ticket is created, you will receive a reference number in your email. In 24-48 working hours, one of our support representatives will get in touch with you to resolve your request.

Please note: Keep your ticket reference number handy with you for verification of your support ticket and to track the status of the ticket.

Live Chat

Got a query or facing an issue? Our Live Chat support team is available 24/7 to assist you. Simply enter you name, email address and start talking to one of our Live Chat representatives who will help you raise a ticket for your issues, complaints or queries.

Live Chat

Call Us

Looking to talk to someone at the Green Pay to raise a ticket for your issue or query? Call us at– +91-9904787922 from anywhere at any time to raise a ticket for your issues, complaints or queries. Our call support executives work round the clock to ensure quick resolution for all your queries and complaints.

+91-9904787922

Contact Us

Run into a problem using the Green Pay or faced with an issue? Drop us an email at support@greenpay.com and we will get a ticket issued for you. Don’t forget to share relevant details: Transaction hash, transaction reference number, quantity and date & time of the transaction for us to create a ticket for you immediately.

Contact Us

Kindly avoid raising multiple support tickets for the same issue. Additionally, we request you to be polite and avoid using profanity towards our customer support team as they are working diligently to resolve your queries.